FAQs

Apply Online

Once you have created your account, you will be able to log in to upload documents, contact us and make payments.

Apply online for the Fast Track service.

First, we will look at your documents to make sure that we have everything we need. Once we have received all required documents and payment, we will complete your assessment within 1 or 2 working days, depending on the Fast Track service you have selected.

Check our requirements carefully and upload the correct documents to avoid delays.

Service Maximum qualifications we can review Additional information
Statement of Comparability service A maximum of 6 qualifications can be submitted as part of your application. These can range from school awards to your highest degree. Please be aware that not all qualifications may be suitable for this service. Our Evaluation Team may ask that these be removed from the order before we proceed.
UK Qualification Reference Statement A maximum of 6 qualifications can be submitted as part of this service. All awards must be from UK bodies.

Submitted qualifications must be part of the academic framework in the country of study. For example, short courses such as First Aid awards will not be suitable for our services.

To avoid delays, we recommend uploading only your most important and relevant qualifications.

We will send your statements by your chosen option – you will choose either e-statement and/or hard copy during the application process.

It is important to choose a delivery method which suits your needs.

Hard copies: courier deliveries are available for express international deliveries. International deliveries are subject to customs inspections. Airmail (international) and First Class post (UK) are not tracked services.

e-statement: Our e-statement is a digitally verifiable document. If you have ordered this, you can download it from your account once we have issued it.

The e-statement is valid to download for 3 months from date of issue. Screen-shots of the document will not prove its validity.

A final certificate is usually a decorative document awarded by an institution or awarding body and presented to you, sometimes at a graduation ceremony, following the completion of your course.

A transcript or mark sheet shows the subjects/modules studied and the marks/grades achieved. This must be produced by the central records office / registry of the institution that awarded your degree. Please note that we cannot accept transcripts from affiliated colleges of the awarding institution.

If you choose to use our Translation Waiver service, we work with your qualification documents in their original language. This means that you do not need to upload certified translations.

We do not provide you with translations of your documents as part of this service.

At the moment, the Translation Waiver service is available for these languages:

Arabic , Bulgarian , Catalan , Chinese , French , German , Italian , Japanese , Polish , Portuguese , Romanian , Russian , Spanish , Ukrainian

The Translation Waiver service is only available for the Statement of Comparability service.

The Translation Waiver service costs £40.00 + VAT* in addition to the standard price of the service and postage.

*VAT if applicable.

Certified translations of qualification documents are completed, signed and stamped by a professional, qualified translator.

If your documents are not in English and you cannot or do not wish to use our Translation Waiver service, you will need to upload certified translations.

For affordable, high-quality certified translations suitable for UK ENIC applications, we recommend dialexy.com.

If your name has changed for any reason, you should upload proof of your name change, for example, a marriage or civil partnership certificate, a deed poll certificate, affidavit or other legal documentation which shows this change of name.You should also upload a form of identification (for example a passport, birth certificate or national identity card).

The Certificate of Comparability shows the same information as your UK ENIC statement but in a decorative document suitable for display.

It can only feature one qualification and additional information included on your statement is not included on the Certificate.

You can only apply for a Certificate of Comparability once we have sent you your UK ENIC statement.

You can get in touch with us directly via the ‘Messages’ section within your account.

If you have applied for a Fast Track service, we will respond within one working day. If not, during busy periods it may take us up to five working days to respond. 

For information on how we compare qualifications, please read our methodology and evaluation criteria.

If you have any queries or concerns about the outcome of your assessment, please see our application procedures for further information.

All updates are sent within your registered account. We will never call you to ask for additional payments. All payment requests will be made directly through your registered account.

If you are unsure about the status of your application or any action required, check to the “order status” within your account or send us a message.

You can choose to order an e-statement when placing a new order, or a replacement/replacement with additional qualification. This option is available as a delivery option.

e-statements issued by Ecctis, are a digitally verifiable document, which you can download for up to 3 months from issue, as many times as you need. The validity dates are shown in your account portal.

If you need to download a copy after the digital copy expires, you can simply order a replacement through your account. The fee will be charged at the current cost again.