Our enquiry phone lines will be closed from 5pm (UK time) from Friday 20 December 2024. Our live chat will be closed from 5pm (UK time) on Monday 23 December 2024 and both will re-open at 9am (UK time) on Thursday 2 January 2025.
If you would like your application to be processed before this closure period, you should apply as soon as possible – allow for the full processing times for the service you require.
FAQs
Once you have created your account, you will be able to log in to upload documents, contact us and make payments.
Apply online for the Fast Track Service.
First, we will look at your documents to make sure that we have everything we need. Once we have received all required documents and payment, we will complete your assessment within 1 or 2 working days, depending on the Fast Track service you have selected.
Check our requirements carefully and upload the correct documents to avoid delays.
| Service | Maximum qualifications we can review | Additional information |
|---|---|---|
| Statement of Comparability service | A maximum of 6 qualifications can be submitted as part of your application. These can range from school awards to your highest degree. | Please be aware that not all qualifications may be suitable for this service. Our Evaluation Team may ask that these be removed from the order before we proceed. |
| UK Qualification Reference Statement | A maximum of 6 qualifications can be submitted as part of this service. All awards must be from UK bodies. |
Submitted qualifications must be part of the academic framework in the country of study. For example, short courses such as First Aid awards will not be suitable for our services.
To avoid delays, we recommend uploading only your most important and relevant qualifications.
We will send your statements via your chosen option – you will choose either e-statement and/or hard copy during the application process.
It is important to choose a delivery method which suits your needs.
For more information about our delivery methods please see our delivery page.
Our e-Statement is a digitally verifiable document. If you have ordered this, you can download it from your account once we have issued it.
A final certificate is usually a decorative document awarded by an institution or awarding body and presented to you, sometimes at a graduation ceremony, following the completion of your course.
A transcript or mark sheet shows the subjects/modules studied and the marks/grades achieved.
This must be produced by the central records office / registry of the institution that awarded your degree. Please note that we cannot accept transcripts from affiliated colleges of the awarding institution.
If you choose to use our Translation Waiver service, we work with your qualification documents in their original language. This means that you do not need to upload certified translations.
We do not provide you with translations of your documents as part of this service.
At the moment, the Translation Waiver service is available for these languages:
Arabic, Bulgarian, Catalan, Chinese, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Spanish, Ukrainian
The Translation Waiver service is only available for the Statement of Comparability service.
The Translation Waiver service costs ¤40.00 in addition to the standard price of the service and postage.
Certified translations of qualification documents are completed, signed and stamped by a professional, qualified translator.
If your documents are not in English and you cannot or do not wish to use our Translation Waiver service, you will need to upload certified translations.
If your name has changed for any reason, you should upload proof of your name change, for example, a marriage or civil partnership certificate, a deed poll certificate, affidavit or other legal documentation which shows this change of name.You should also upload a form of identification (for example a passport, birth certificate or national identity card).
You can get in touch with us directly via the ‘Contact Us’ section within your online account.
For information on how we compare qualifications, please read our methodology and evaluation criteria.
If you have any queries or concerns about the outcome of your assessment, please see our application procedures for further information.
All updates are sent within your registered account. We will never call you to ask for additional payments. All payment requests will be made directly through your registered account.
If you are unsure about the status of your application or any action required, to "check the "order status"" within your account or send us a message.
You can choose to order an e-Statement when placing a new order, or a reprint. This option is available as a delivery option.
e-Statements are a digitally verifiable document, which you can download, as many times as you need from your online user portal.