Contact us
Live chat
You can access our live chat from:
- the 'Do you need help?' link on this page
- the 'Contact us' section after you log in, if you have an account
Phone
Phone: +44 (0)330 912 0030
Monday to Friday, 9am to 5pm UK time. We are closed on UK public holidays (opens in a new tab).
Calls to UK ENIC are charged at your phone provider's standard rate.
Email: [email protected]
For help with a submitted application, login to your account and select ‘Contact us’.
Account messages
After you have submitted and paid for your application, log in to your account and go to the 'Contact us' section to send us a message.
Address
All applications for UK ENIC services should be made online.
UK ENIC
Suffolk House
68-70 Suffolk Road
Cheltenham
GL50 2ED
UK
How to make a complaint
Follow our complaints process if you are not satisfied with the service you have received.